Business Process Outsourcing (BPO Services)
Business Process Outsourcing (BPO Services)
Get Extra-Ordinary Service & Quality Performance Delivered
Suma Soft’s Business Process Outsourcing Services (BPO Services) deliver professional work helping any business grow to the next level. We understand the difficulties of business and provide an appropriate solution with zero flaws. Whatever might be your goal and requirement, we have expert teams to make it work for you.
Our claims processing services help minimize processing errors and improve turnaround time significantly. This category includes insurance claim setup, claim eligibility and estimation, document verification, disbursement, claim support and auditing.
Banks and other financial institutions usually receive information or data through emails in the form of scanned copies. We enter this data into the CRM, or client’s portal. Our data entry services include loan processing, subscription management, credit processing, corporate financing, and accounts management.
BPO services from Suma Soft has been redefining global outsourcing experience by delivering reliable, scalable and cost-effective BPO services to leading industries such as banking and finance, logistics and supply chain, insurance, automotive, IT and ITES, e-commerce, retail, and healthcare.
We can help you with the following BPO Services
We can streamline the process of forms processing. For reducing the turn around time for form processing, we have started implementing some technologies such as RPA. Besides this also do manual processing of forms.
We provide reliable tech support services via different mediums such as phone, email and live chat. Our tech support services include L1 and L2 support, network support, database support, and many others.
These include lead generation services, appointment setting services, up-selling, and cross-selling services, sales lead follow-up and other such services.
We provide 24*7 IT help desk support to help improve the issue resolution rate. We make use of various ticketing tools such as Remedy, Zendesk, Fresh desk, OTRS and others for providing prompt response to your customer’s queries.
Our data conversion services include XML conversion, HTML conversion, document conversion, PDF conversion, EDM, word formatting, catalog conversion services, and others.
We focus on enhancing the financial and operational agility of businesses by following standardized procedures and employing efficient accounting & online bookkeeping software such as Xero, Sage50, and others.
Case Studies
Suma Soft offered call center solution for a leading US-based consumer electronics company. Our customer support professionals helped reduce the costs by 50%
Suma Soft’s BPO service boost customer satisfaction for a mortgage lending company in the USA. Our team helped the client handle seasonal fluctuations with ease.
Suma Soft’s Subscription Management BPO Services for a leading publishing house.
Suma Soft’s BPO Services boost Customer Satisfaction for a Mortgage lending company in USA
Telephone No.+1 281 764 1825
